Privacy Policy
Last updated: February 6, 2025
1. Introduction
EMIL Company Europe, SIA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emil-nail.com (the "Website").
2. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Contact EMIL Company Europe, SIA at sales.eu@emil-company.com
Call us: +371 26437228
Email link: sales.eu@emil-company.com
Company Address: Ventspils Latvia
3. Information We Collect
3.1 Information You Provide
- Contact information (name, email address, phone number, shipping address)
- Order information
- Communication records when you contact our support
- Account information if you create one
3.2 Information Automatically Collected
We use standard analytics tools including:
- Google Analytics
- Yandex Metrika
These tools may collect:
- Device information
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Referring website
- Geographic location (country/city level)
4. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you about orders
- Provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud
- Send important product updates and announcements
5. Payment Processing
We use Stripe for payment processing. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your payment card details. Please review Stripe's privacy policy for more information about how they handle your data.
6. Data Protection
We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers hosted by Hostinger.
7. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with:
- Shipping providers to deliver your orders
- Payment processors to process transactions
- Analytics providers to improve our service
- Law enforcement when required by law
8. Cookies and Tracking
We use essential cookies necessary for website functionality. Our analytics tools may use cookies to collect usage data. You can control cookies through your browser settings.
9. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent
10. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
11. International Data Transfers
Your information may be transferred and processed in countries where our service providers maintain facilities. We ensure appropriate safeguards are in place for such transfers.
12. Children's Privacy
Our Website is not intended for children under 16. We do not knowingly collect information from children under 16.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
14. Governing Law
This Privacy Policy is governed by the laws of Latvia and EU data protection regulations (GDPR).
15. Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: sales.eu@emil-company.com
Phone: +371 26437228
Address: Ventspils Latvia
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.