What warranty and support services does EMIL provide?

EMIL provides comprehensive warranty and support services across Europe, reflecting our confidence in product quality and commitment to professional users. Our standard warranty package includes 24 months coverage for manufacturing defects, motor system, and electrical components. This is complemented by our Premium Support Program offering extended warranty options up to 5 years. Technical support is available in multiple European languages through our network of certified service partners. We maintain a 48-hour response time policy for technical queries and provide regular maintenance guides, video tutorials, and online troubleshooting resources. For professional salon owners, we offer installation service, staff training, and preventive maintenance programs. Additionally, our European-based spare parts center ensures quick replacement part delivery, typically within 2-3 business days across EU countries.